Spectrum SolutionZ offers many skills to help ensure your employees understand their role; your expectations and their own abilities.
T R U S T Mentoring SolutionZ
DESIGNED FOR:
The business that realizes one of the most important solutions to success in the workplace, in today’s economy, is in the hands of their employees.
INCLUDES:
This module is tailored to your needs. It will always include:
2 hour overview workshop for all mentors and those they will work with
1 hour practice workshop, to give everyone the time to use and personalize the techniques
8 hours within a 3 month period of confidential telephone coaching/mentoring between a Spectrum SolutionZ consultant and the mentors.
During this module we continually stress confidentiality, trust, listening skills, respect, attitude, mindset, parameters, objectives and expectations.
Suggested parallel module is a Personal Success Plan for each employee.
Retention
75% of the demand for new employees is simply to replace workers who have left the company.
The tangible and intangible costs to replace an employee are very real. Spectrum SolutionZ can assist with:
• Job descriptions/expectations
• Training
• Cross training
• Personal Success Plans
• Computer Training to increase skills
Our approach and programs are developed to address your specific company objectives. Where applicable we will install self-funded performance incentives to increase employee morale.
Incentive based programs
All types of training for every need and level in your organization.
• Strategic and Tactical planning
• Organizational and Hierarchy charts
• Training Manuals
• Product Manuals
• Informational Handouts
• Policies and Procedures
• Computer Learning
People Skills Training
DESIGNED FOR:
The company that is willing to invest in themselves and their future. Customized training for your employees to increase productivity and performance. We tailor the training to meet specific goals from your Success Plan.
INCLUDES:
Tailored workshops for increasing everyone’s awareness of working with others.
Some of the most frequently requested trainings are:
• Management
• Communication
• Leadership
• Negotiations
• Personalities
• Customer Service
• Telephone skills
• and team building.
Our specialists offer interactive, memorable presentations. We will work with any size group.
Process and Communication
Increases productivity because employees clearly understand where they fit, communication channels within the company, what their authority is and what they can delegate. We teach how to delegate, not just give orders.
Leadership
We work with small groups of leaders to help them really understand what it means to be an effective leader.
Processes for People and Systems
For all levels of employees. Create the processes to get from where you are to giving the customer what they want (sometimes the 'customer' is a boss or other employees). Includes accountability assessments.
Success Story:After working individually with many of the Field Representatives and all of the Key People in an Insurance agency, their monthly productivity has increased, the morale in their offices has improved and the agency is on their way to be #1 in their area.
Each module is personalized to ensure our client’s success. This is an overview of the most popular Spectrum SolutionZ Modules.
Feel free to call Wendy at 801-944-4231 with any questions.